Booking Information – African Treks And Travel
Welcome to the African Treks And Travel Booking Information page. Here you can find practical guidance on reserving Mount Kilimanjaro climbing expeditions, Mount Meru treks, Tanzania wildlife safaris, Zanzibar holidays, cultural experiences and day tours. We want travelers to understand how to request a tour quotation, confirm their preferred dates, secure a booking, arrange deposits, pay the remaining balance and prepare for their arrival in Tanzania. This guide also explains important booking documents, airport transfers, accommodation choices, park permits, travel insurance, climbing equipment, changes to travel plans, cancellations and communication with our team. Our travel specialists can help organize private tours, available group joining departures and customized itineraries according to the number of guests, travel dates and preferred comfort level. Every reservation should be supported by a clear written itinerary or booking confirmation specifying the actual price, services included, payment conditions and relevant cancellation terms. Please read this information before confirming a booking and contact African Treks And Travel if you need additional clarification.
How Booking with African Treks And Travel Works
African Treks And Travel organizes travel services for visitors exploring Tanzania and nearby destinations. Our main activities include Mount Kilimanjaro climbing, Mount Meru trekking, wildlife safaris, beach holidays and local cultural experiences.
Travelers can contact us directly to request tour information, compare available itineraries, ask about group joining departures or organize a personalized private trip.
A booking usually begins with an inquiry. Our team reviews the requested dates, travel group, accommodation preferences and preferred experiences before preparing a suitable itinerary and quotation.
When you are satisfied with the itinerary, we provide the agreed booking details and applicable payment instructions. Your reservation is confirmed when the specified requirements have been fulfilled and confirmation has been issued.
The exact process may differ depending on whether you are booking a privately arranged safari, a confirmed group Kilimanjaro departure, a domestic flight, a Zanzibar hotel or a multi-destination holiday.
Important booking principle: Your individual written quotation, invoice and confirmed booking terms take precedence over general examples on this page. Deposits, payment deadlines, cancellation charges and included services can vary between packages.
How to Book a Kilimanjaro Trek, Tanzania Safari or Zanzibar Holiday
Follow these steps when organizing your trip with African Treks And Travel.
- Choose Your Travel Experience Select a Kilimanjaro route, Mount Meru trek, wildlife safari, Zanzibar package, cultural tour or customized combination.
- Send Your Travel Dates Provide the preferred arrival date, tour start date and return date. If your dates are flexible, tell us the alternative dates you could travel.
- Confirm the Number of Travelers Share the number of adults and children, including children's ages where relevant. This helps us calculate vehicle, room and permit requirements.
- Choose Private or Group Joining Private trips are arranged for your party. Group joining bookings depend on confirmed departure dates, capacity and availability.
- Receive Your Itinerary and Quotation Review your proposed schedule, accommodation, inclusions, exclusions, total price and payment requirements.
- Request a Booking Invoice When you decide to proceed, request the booking invoice with the correct traveler details and agreed deposit.
- Pay the Required Deposit Use only the verified payment instructions supplied in your booking documents.
- Receive Booking Confirmation We confirm the applicable arrangements once the deposit or other required payment is received and the relevant services are secured.
- Send Final Travel Information Provide flight details, required documents, dietary preferences and other necessary information before the trip.
- Pay the Remaining Balance and Prepare for Arrival Follow the final payment deadline stated in the accepted invoice or booking confirmation.
Information to Include in Your First Message
Please include the tour you want to book, travel dates, number of people, preferred departure location and accommodation category. For Kilimanjaro climbing, also mention your preferred route and number of climbing days.
What Types of Tours Can You Book with African Treks And Travel?
Mount Kilimanjaro Climbing
Private and available group departures on routes including Machame, Lemosho, Marangu, Rongai and other suitable itineraries.
Mount Meru Expeditions
Guided three- or four-day treks with applicable park arrangements and mountain crew.
Tanzania Wildlife Safaris
Safaris to destinations including Tarangire, Serengeti, Ngorongoro, Lake Manyara and Arusha National Park.
Zanzibar Holidays
Beach stays, Stone Town tours, island excursions and other available activities.
Day Trips and Cultural Tours
Materuni Waterfalls, Chemka Hot Springs, coffee experiences, cultural visits and other excursions.
Private Combination Tours
Customized holidays combining mountain climbing, wildlife safaris, cultural experiences and Zanzibar.
Can We Customize an Existing Package?
Yes. Many privately arranged trips can be adjusted to suit preferred dates, activities, accommodation and available travel time.
Group joining itineraries generally follow a confirmed schedule, so changes may be more limited.
Booking Deposits for Kilimanjaro, Safari and Zanzibar Tours
A deposit is commonly required to begin confirming the services in your booking.
For many African Treks And Travel packages, the standard starting deposit may be 10% of the total booking price. However, this is not a universal rule.
Some packages, larger groups, accommodation reservations or special arrangements may require 20%, 30% or another specifically quoted amount.
| Booking Arrangement | Possible Deposit | Important Condition |
|---|---|---|
| Standard Private or Group Tour | Often 10% | Subject to written confirmation |
| Selected Trekking Reservations | May be 20% | Depends on the agreed booking |
| Selected Lodge or Group Packages | May be 30% | Accommodation and supplier conditions may apply |
| Special or Last-Minute Booking | Custom amount | May require a larger initial payment |
| Remaining Balance | Total price minus accepted payments | Due according to the invoice |
Does Paying a Deposit Confirm My Booking?
Your deposit is an important part of confirming the reservation, but final confirmation depends on payment verification, the agreed conditions and securing the relevant trip services.
Is the Deposit Refundable?
Deposit refundability depends on the cancellation terms accepted for your particular booking, including any committed third-party costs and applicable legal rights.
Please check your invoice: Never assume every tour uses the same deposit amount or refund policy. The exact deposit and conditions must be clearly stated in your written booking documents.
How to Pay for Your African Treks And Travel Booking
Available payment options may include bank transfer, an approved online payment link or another agreed method.
Bank Transfer
Payments may be made to verified bank account details provided in your official booking invoice or payment instructions.
International transfer services such as Wise or Revolut may be usable where they support the recipient bank details and payment route.
Online Card Payment
For bookings where an online payment option is offered, we may provide a payment link through an approved processing service such as Pesapal.
Any processing or card surcharge should be disclosed before payment.
Cash Payment on Arrival
Cash payment of an agreed remaining balance may be possible for selected reservations. Such an arrangement must be explicitly accepted before your arrival.
Card Payment on Arrival
Where available, card payment on arrival requires advance confirmation of the card terminal or payment facility and any transaction fees.
Payment Currency
Tour quotations may be issued in US dollars unless otherwise stated. Bank conversion rates, transfer costs or other currency charges can vary by payment provider.
Payment Security
Before sending money, confirm the bank details or payment link through an already verified African Treks And Travel communication channel. If payment instructions unexpectedly change, request independent verification.
Do not send complete card information, card security codes or online banking passwords through ordinary WhatsApp messages or email.
When Is the Remaining Tour Balance Due?
The remaining balance is payable according to the deadline stated in the accepted booking invoice or confirmation.
For many advance reservations, the final balance may be scheduled around 30 days before the tour starts.
However, some individually agreed bookings may allow payment on arrival, split payments or another confirmed arrangement.
| Payment Type | Typical Arrangement | What Controls the Deadline? |
|---|---|---|
| Booking Deposit | Pay after accepting the quote | Official invoice |
| Standard Final Balance | May be due around 30 days before departure | Agreed payment schedule |
| Split Payment Arrangement | Two or more agreed payments | Written payment agreement |
| Balance on Arrival | Possible for selected reservations | Must be confirmed in writing |
| Last-Minute Booking | May require prompt full payment | Supplier and availability requirements |
Can I Pay in Installments?
An installment arrangement may be possible when agreed before payment. The invoice should identify each payment amount and its due date.
What Happens if I Miss a Payment Deadline?
Contact us promptly. Late payment may affect reservations, permits or supplier commitments, and the applicable consequences depend on the confirmed booking terms.
What Happens After Your Booking Payment Is Received?
After receiving and verifying the payment required for your reservation, our team reviews the booking arrangements and communicates the confirmation status.
A typical booking confirmation identifies the following information:
- Lead traveler or group name
- Booked tour or climbing route
- Confirmed travel dates
- Number of travelers
- Private or group joining arrangement
- Total package price
- Received payments and outstanding balance
- Confirmed accommodation, where applicable
- Airport pickup or meeting arrangements
- Services included and excluded
- Relevant payment, amendment and cancellation terms
For packages involving external suppliers, final room allocation, flight booking or other provider confirmation may be issued separately.
Will I Receive a Receipt?
Payment acknowledgement or a receipt should be issued as appropriate once the transaction is verified.
Will My Group Departure Be Guaranteed?
A group joining booking should identify whether the departure is already confirmed. If no other guests join, any proposed private alternative or revised arrangement must be agreed with the traveler.
What Information Is Needed to Complete a Tour Booking?
The details required depend on the itinerary, travelers' nationalities and the reservations being made.
Traveler Names
Full names matching official travel documents, where required for permits, transport or accommodation.
Flight Information
Arrival and departure dates, flight numbers, airports and expected landing times.
Room Preferences
Single, twin, double or family arrangements depending on hotel availability.
Dietary Requirements
Vegetarian meals, allergies and other relevant requirements communicated before travel.
Passport Details
Only the passport or identification information actually needed for applicable permits or reservations.
Safety Information
Relevant emergency contacts, accessibility requirements and other necessary safety-related information.
When Should I Submit These Details?
Please provide the requested information by the deadline given for your booking. Certain park, accommodation and transport arrangements may require advance submission.
How Is Personal Information Used?
Information supplied during a booking is used for relevant travel arrangements and other lawful purposes described in the company's Privacy Policy.
Booking a Mount Kilimanjaro Climb with African Treks And Travel
Mount Kilimanjaro climbing requires careful coordination of park admission, route schedules, guides, porters, meals, accommodation, transfers and equipment.
When requesting a climb, tell us the route, number of trekking days, preferred dates, number of travelers and whether you wish to join an available group or climb privately.
Popular Kilimanjaro Routes
- Machame Route: Commonly arranged over six or seven trekking days.
- Lemosho Route: Frequently booked as a seven- or eight-day climb.
- Marangu Route: A hut-based option commonly offered over five or six trekking days.
- Rongai Route: A northern approach with route-specific accommodation and scheduling.
- Northern Circuit: A longer route option with additional acclimatization time.
- Umbwe Route: A steep route requiring appropriate experience and careful planning.
Pre-Climb Briefing
A mountain briefing is generally arranged before departure. Your guide can explain the route, daily trekking schedule, clothing, luggage arrangements, crew support and safety procedures.
Mountain Crew
Kilimanjaro tours normally involve licensed guides, porters and a cook or other support personnel as required by the agreed expedition.
Porter Luggage Allowance
A common planned porter luggage allowance is up to 15 kg per climber for the relevant carried bag, subject to the particular tour instructions.
Sleeping Equipment
For camping routes, tents and sleeping mattresses are commonly part of the trek package. Sleeping bags, poles, gaiters, extra luggage and private toilets may involve separate rental or optional charges.
Health and Mountain Safety
Altitude sickness is a serious consideration when climbing Kilimanjaro. Follow your guide's safety instructions and disclose any relevant concerns through an appropriate confidential process.
Summit success is never guaranteed. Weather, altitude, health, route conditions and individual acclimatization affect whether someone can safely continue toward the summit. Safety decisions may require descent or evacuation.
Booking Tanzania Wildlife Safaris and Group Joining Tours
African Treks And Travel organizes wildlife safaris across Tanzania, including Tarangire, Serengeti, Ngorongoro Crater, Lake Manyara, Arusha National Park and other destinations.
Private Safari Bookings
A private safari generally reserves a safari vehicle for your booked party. The itinerary can be planned according to available days, preferred destinations and accommodation.
Group Joining Safaris
Group joining tours use shared transportation on an agreed departure. The actual availability, group size, accommodation and itinerary should be confirmed before payment.
Safari Vehicles
Northern Circuit safaris are commonly arranged using 4×4 safari vehicles with viewing roofs. Confirm the vehicle features and passenger capacity in your quotation.
Safari Accommodation
Available accommodation may include budget camping, simple lodges, mid-range tented camps or luxury properties.
National Park Fees
Applicable park entry fees and other authorized charges should be listed among the package inclusions when covered by the quotation.
Wildlife Sightings
Wildlife sightings cannot be guaranteed. Animal movements change naturally with weather, water, vegetation and other environmental conditions.
Ngorongoro Crater
A safari that includes Ngorongoro Crater may involve additional conservation and crater service charges. The quote should clearly account for the required services.
Zanzibar Holiday, Beach Hotel and Island Tour Reservations
Zanzibar bookings may include hotels, airport transfers, Stone Town tours, boat excursions, snorkeling, cultural experiences and selected beach activities.
The booking process depends on the package and the availability of the service providers involved.
Zanzibar Hotels
Room prices, meal plans, room categories and cancellation conditions vary by property. Your booking should identify the selected hotel and relevant services.
Domestic Flights
Where a package includes domestic air travel, flight times, luggage restrictions, ticket conditions and any change penalties are governed by the applicable airline terms.
Island Excursions
Boat trips, snorkeling and other marine activities may be affected by weather, tides, sea conditions and safety requirements.
Local Visitor Requirements
Travelers should verify applicable Zanzibar entry, visitor insurance and other official requirements before arrival. Such requirements can change.
What Is Included in Your Safari or Kilimanjaro Booking?
Package inclusions are different for mountain climbing, safari trips, day excursions and Zanzibar holidays.
The final quotation should clearly identify every service that is included.
Services That May Be Included
- Applicable park entrance fees
- Professional guides
- Tour transport
- Specified airport or hotel transfers
- Accommodation identified in the itinerary
- Meals according to the meal plan
- Drinking water where specified
- Mountain crew for climbing tours
- Specified camping equipment
- Applicable service taxes
- Activities expressly listed in the itinerary
Possible Additional Costs
- International flights
- Tourist visa
- Travel and medical insurance
- Guide and porter tips
- Personal trekking equipment
- Extra hotel nights
- Alcoholic beverages
- Personal shopping
- Optional tour activities
- Additional transfers
- Unlisted equipment rentals
Check Your Tour-Specific Inclusions
A general inclusions list is not a promise that every service is available in every package. The detailed itinerary, invoice and confirmation establish the inclusions for your particular booking.
How to Change Your Travel Dates, Itinerary or Number of Travelers
Travel plans sometimes change. If you need to modify a booking, contact our team as soon as possible.
Some changes may be possible without significant cost if the relevant services have not yet been committed or if suppliers allow adjustments.
Other changes may affect accommodation prices, park reservations, airline tickets, vehicle requirements, guide availability or group arrangements.
Changing Travel Dates
Date changes may be accepted subject to guide availability, accommodation and the terms agreed for your booking.
Changing Kilimanjaro Routes
Switching from Machame to Lemosho, Marangu or another route may require an updated itinerary, revised crew arrangements and price adjustment.
Adding Travelers
Additional guests may be accepted if accommodation, vehicle seats, permits and other required services remain available.
Reducing Group Size
Reducing the number of travelers may increase the remaining participants' per-person price, especially on a private safari.
Changing Accommodation
Moving from camping to a lodge, or from mid-range to luxury accommodation, may change both pricing and availability.
Request changes in writing. A revised itinerary, invoice or booking confirmation should identify any new dates, revised services and additional charges before the changes are finalized.
Tour Cancellation and Refund Information
Cancellation conditions depend on the tour booked, advance payments, supplier commitments and the specific agreement accepted by the traveler.
Some eligible reservations may offer a full refund when canceled more than 30 days before travel, but this should not be assumed to apply to every package.
Accommodation, flights, special permits, private arrangements and other prepaid supplier services may have separate cancellation restrictions.
Cancellation More Than 30 Days Before Travel
If your confirmed booking includes a full-refund condition for this period, that agreed condition applies subject to its written terms and applicable law.
Cancellation Within 30 Days
Short-notice cancellations may involve charges or non-refundable committed costs. The actual amount depends on the accepted booking conditions.
Last-Minute Cancellation
Bookings canceled shortly before departure may be affected by non-refundable services, supplier penalties or already-incurred operational expenses.
No-Show
If a traveler does not arrive or misses an agreed departure, available remedies depend on the booking terms, the circumstances and relevant laws.
Refund Processing
Any approved refund should be confirmed in writing, including the applicable amount, method and expected processing arrangements.
Cancellation by a Service Provider
If a necessary flight, accommodation or activity is canceled by an independent provider, the next steps depend on the provider's conditions and the overall package agreement.
Before Paying Your Deposit
Please ask for the applicable cancellation schedule and whether the booking contains any non-refundable services. Any advertised free-cancellation period should be explicitly included in your written quotation or confirmation.
Travel Insurance Requirements for Kilimanjaro Climbing and Tanzania Safaris
Appropriate travel insurance is strongly recommended for Tanzania holidays and may be required for certain tours.
For mountain trekking, you should obtain coverage that specifically addresses high-altitude trekking and the activities planned.
Kilimanjaro High-Altitude Coverage
Check that your policy covers trekking at the maximum intended altitude, emergency medical treatment and evacuation where relevant.
Emergency Evacuation
Mountain evacuation arrangements depend on weather, location, medical circumstances, access and the available rescue services. Insurance terms should not be assumed to cover every possible helicopter or other evacuation expense.
Safari Travel Insurance
Consider coverage for medical emergencies, travel interruption, baggage issues, missed connections and unexpected cancellation.
Zanzibar Visitor Insurance
Additional destination-specific insurance or entry requirements may apply. Check the official current rules before travel and verify whether any purchased policy satisfies those rules.
Insurance Policy Documents
Keep relevant insurer contact details, emergency telephone numbers and policy information accessible during your trip.
Insurance clarification: The exact mandatory policies, covered activities and any separate insurance charges must be checked for the travel dates and included in the relevant booking information. A quoted insurance amount is not automatically universal for all guests or destinations.
Passport, Tanzania Visa and Entry Requirements
International travelers are responsible for meeting applicable passport, immigration and entry requirements.
Visa eligibility depends on nationality, travel purpose and other circumstances. Some visitors may be eligible for an electronic visa, others may be exempt, and certain nationalities may need additional approval before traveling.
Official Tanzania eVisa Website
The Government of Tanzania operates an official electronic visa application system:
https://visa.immigration.go.tz/
Passport Validity
Verify the current validity and blank-page requirements with Tanzania Immigration or the relevant diplomatic mission before your journey.
Traveling with Children
Children may require their own travel documents and additional documentation depending on their nationality and family circumstances.
Transit Requirements
If your journey passes through another country, check the relevant transit visa, vaccination and entry requirements separately.
Health Entry Requirements
Verify applicable vaccination certificates and public health requirements for the exact countries included in your travel route.
Airport Pickup, Hotel Transfers and Arrival Arrangements in Tanzania
Airport and hotel transfer arrangements should be confirmed before your arrival.
Kilimanjaro International Airport (JRO)
JRO is a common arrival airport for Kilimanjaro climbs, Mount Meru treks and Northern Tanzania safaris.
Arusha Airport (ARK)
Arusha Airport is used by various domestic flight services. Confirm the exact arrival airport when supplying flight details.
Dar es Salaam and Zanzibar Airports
Transfers from these airports may be included in itineraries that specifically cover the corresponding destinations.
Flight Information
When requesting pickup, send the flight number, arrival date, estimated landing time, number of travelers and final hotel name if already known.
Late-Night Arrival
If your flight arrives overnight, your itinerary may need an extra hotel night or a later tour start.
Delayed Flights
Inform our team as soon as possible if your flight schedule changes. Transfer adjustments depend on driver availability and the applicable booking conditions.
Kilimanjaro Equipment Rental and Porter Luggage Information
Guests climbing Mount Kilimanjaro should prepare suitable clothing, footwear and personal equipment.
Selected rental items may be available through arrangements with local equipment providers.
| Equipment | Booking Guidance | Possible Additional Cost |
|---|---|---|
| Sleeping Bag | Confirm temperature suitability and rental availability | Quoted separately unless included |
| Trekking Poles | Request before trek briefing if needed | Rental may apply |
| Gaiters | Useful in some wet, muddy or dusty conditions | Rental may apply |
| Duffel Bag | Used for luggage carried by the trekking crew | Rental or purchase may apply |
| Camping Tent and Mattress | Commonly included on camping trekking routes | Check the package |
| Private Toilet | Optional for some camping routes | Separately quoted if requested |
| Porter Luggage | Plan for the permitted porter bag allowance | Excess baggage arrangements may incur extra cost |
Should I Reserve Rental Equipment Before Arrival?
Yes. Advance notice helps the team check sizes, suitable equipment and availability.
Can I Bring My Own Sleeping Bag?
Yes. You may use suitable personal equipment, provided it meets the practical needs of the route and weather conditions.
Tipping Guidelines for Kilimanjaro Climbs and Tanzania Safaris
Tipping is a customary way for travelers to recognize service from safari driver-guides and mountain trekking crews.
Tips are generally separate from the package price unless a written quotation specifically includes them.
Kilimanjaro Crew Tips
For some six- or seven-day group climbs, travelers may budget approximately USD 300–450 per person as a broad planning guide, depending on the number of days, crew structure and group size.
The actual suggested amount should be discussed during the briefing and should not be represented as a mandatory fixed fee.
Safari Guide Tips
Tipping amounts for safari guides depend on the number of safari days, quality of service, vehicle-sharing arrangements and personal preference.
Currency
Travelers may choose to carry suitable cash for discretionary gratuities, subject to the agreed arrangements and local currency acceptance.
Tipping transparency: A tip is distinct from legally required wages or standard tour inclusions. Ask your guide for a clear explanation of the customary distribution before the end of a mountain expedition.
Important Responsibilities Before and During Your Tanzania Tour
Safe and smooth travel requires cooperation between the operator and the traveler.
- Provide accurate booking and identification information.
- Review your itinerary and tour inclusions carefully.
- Pay agreed amounts by the confirmed deadlines.
- Check passport and visa requirements.
- Arrange suitable insurance where required.
- Communicate relevant dietary and accessibility needs.
- Follow safety instructions from authorized guides.
- Respect national park and conservation regulations.
- Allow adequate time for transfers and flights.
- Notify our team promptly about travel changes.
- Respect local communities and cultural customs.
- Carry appropriate clothing and personal equipment.
Fitness for Mountain Trekking
Kilimanjaro and Mount Meru trekking require suitable physical preparation. Individuals with relevant medical concerns should seek professional medical advice before travel.
Guide Safety Decisions
Your guide may recommend modifying an activity, descending or ending part of a trek when safety requires it.
Park Rules
All travelers should follow the current requirements of the relevant park or conservation authority.
Weather, Park Closures, Flight Disruptions and Unexpected Travel Events
Travel activities in Tanzania may be affected by weather, road conditions, health emergencies, transportation disruptions or decisions by park authorities.
Mountain Weather
Strong winds, heavy rain, snow or other difficult conditions may affect summit attempts or trekking schedules.
Wildlife Safari Conditions
Road conditions, heavy rain, park access and natural wildlife movements can influence game-drive routes.
Flight Delays and Cancellations
Domestic and international flight disruptions may require revised transfers or accommodation arrangements.
Accommodation Changes
If an agreed property becomes unavailable, any alternative and associated price difference should be discussed in accordance with the booking terms.
Official Park Decisions
Park authorities may impose restrictions or operational changes that affect planned activities.
Where changes occur, our team will communicate the situation and discuss available alternatives, taking into account traveler safety and applicable contractual rights.
How to Communicate with African Treks And Travel Before Arrival
Clear communication helps us prepare your trip and reduces the risk of booking misunderstandings.
Before Paying
Confirm the itinerary, total price, deposit, payment method, included services, cancellation conditions and departure details.
After Confirmation
Send any required booking documents, flight details and relevant special requests by the agreed deadlines.
Before Departure
Check your travel documents, insurance, equipment and transfer instructions.
During Your Trip
Communicate practical issues and safety concerns to the guide or responsible travel coordinator.
After Your Trip
If you have a question about payment records, lost property or feedback, contact the team using the official communication channel.
Contact African Treks And Travel to Confirm Your Reservation
Our Reservations Team
Contact us to request an itinerary, ask about dates, check group departures, confirm an invoice or clarify an existing reservation.
Business: African Treks And Travel
Location: Moshi, Tanzania
WhatsApp / Telephone: +255 745 918 184
Available Travel Services: Kilimanjaro, Mount Meru, wildlife safaris, Zanzibar and day tours.
Contact Our Booking Team →Frequently Asked Questions About Booking with African Treks And Travel
How do I book a safari with African Treks And Travel?
Send your preferred dates, destinations, number of travelers and accommodation preference. We can prepare an itinerary and quotation for review.
How do I book a Mount Kilimanjaro climb?
Choose your preferred route, duration and dates. We will explain available private or group departure options and provide an appropriate quotation.
How much deposit is needed to book?
A 10% deposit is a common starting arrangement, but some packages require 20%, 30% or a different amount. Your individual invoice states the correct deposit.
Is the 10% deposit the same for all tours?
No. Deposit requirements vary depending on the package, supplier commitments and the agreed reservation conditions.
Can I pay by bank transfer?
Yes, where bank transfer is offered. Use only the verified account information supplied for the relevant booking.
Can I pay using Wise or Revolut?
These services may be usable for international bank transfers where supported. Confirm recipient bank information and any transfer fees.
Can I pay with a credit or debit card?
Card payment may be available through an approved payment link or agreed card facility. Any processing charges should be confirmed before payment.
Can I pay the remaining balance on arrival?
Some bookings allow payment on arrival, but this arrangement must be expressly accepted in advance and shown in the booking terms.
When is the remaining balance due?
Many bookings may require the final balance around 30 days before departure, but the actual deadline is stated in the accepted invoice.
Will I receive a booking confirmation?
Yes, the confirmation status and relevant trip information should be communicated after the applicable payment and reservation requirements are fulfilled.
Can I change my safari dates?
Date changes may be possible, subject to availability, supplier conditions and any applicable revised costs.
Can I change my Kilimanjaro route after booking?
A route change may be arranged if practical. It can require changes to dates, crew, park arrangements and the package price.
Is my deposit refundable?
Refundability depends on the specific cancellation terms accepted for your booking and any applicable legal rights.
Can I receive a full refund if I cancel early?
Some packages may provide full refunds for eligible cancellations made sufficiently far in advance, but this must be expressly stated in the booking conditions.
Are park fees included in safari packages?
Applicable park fees are included when identified among the services in your confirmed quotation.
Are Kilimanjaro park and camping fees included?
These are commonly included in all-inclusive trekking quotations. Confirm the exact fee coverage before payment.
Can I join a Kilimanjaro group as a solo traveler?
Yes, when a suitable departure is confirmed and has space. Ask for the exact route, departure date and group arrangement.
Can I book a private safari for two people?
Yes. Private safari vehicles can be arranged for couples and small groups, with prices based on the travel party and itinerary.
Are airport transfers included?
Airport transfers are included only when specified in the relevant itinerary or quotation.
Do I need a Tanzania tourist visa?
Visa requirements depend on nationality and other circumstances. Check the official Tanzania Immigration portal before traveling.
Do I need insurance for climbing Kilimanjaro?
Appropriate insurance is strongly recommended and may be required. Confirm high-altitude trekking and emergency evacuation coverage before booking.
Can I rent a sleeping bag or trekking poles?
Rental equipment may be available by prior arrangement. Confirm item suitability, price and availability.
Are tips included in the package price?
Tips are generally separate unless your quotation expressly includes them. Ask about customary guidance for the planned tour.
Can you organize vegetarian meals?
Vegetarian meals and other dietary requirements can often be arranged when communicated in advance and confirmed with the relevant providers.
Can I combine a Kilimanjaro climb with a safari?
Yes. You can request a combined itinerary including Kilimanjaro, wildlife parks and optional Zanzibar travel.
How do I contact you about my existing booking?
Contact African Treks And Travel through the official WhatsApp number +255 745 918 184 and include your booking reference where available.